The Impact of Public Service Reforms on Supply Chain Innovation Among State
Abstract
This study sought to find out the impact the implemented reforms in the public sector
have on SC innovation among state corporations in Kenya. Primary data was
collected through a self administered questionnaire that was distributed to the
Procurement/Supply Chain Management departmental heads of all the 94 state
corporations that operate their headquarters in Nairobi. The data collected was
analyzed and presented by use of frequency tables, bar graphs and pie charts. The
study found that the reforms did positively impact the various SC innovation
measures among state corporations to a great extent. However, a simple regression
model revealed that an increase in the number of reforms implemented will not
necessarily lead to improved SC innovation but rather proper implementation of the
reforms is more likely to lead to an improvement in SC innovation among the state
corporations. Although there is a significant discrepancy between the levels of
implementation of the different reforms where some have a higher implementation
rate than others, Performance Contracting, ISO Certification and Values and Ethics
are the three reforms with the most impact on SC innovation. It is therefore
recommended that managers within state owned corporations attempt to increase the
number of reforms they are implementing and focus on sensitizing their employees on
the benefits of these reforms. SC managers should also seek ways of aligning public
result chain improvements with their own SC improvements by incorporating the
reforms into their SCM strategies and policies
Publisher
University of Nairobi, School of Business