Strategy Implementation at the City Council of Nairobi
Abstract
Strategies are critical in organization functioning. Whereas most organizations have
good strategies, successful strategy implementation remains the major challenge in
strategy implementation process. The notion of strategy implementation might seem
quite straight forward yet in contrary, transforming strategies into actions is far more
complex, difficult and challenging. This is why challenges need to be addressed
because even the best strategy would be ineffective if not implemented successfully
and hence overall results may not be achieved as expected.
The research project was a case study on CCN. The objective of the study was to
establish strategy implementation at CCN, examine the challenges faced during the
implementation and determine how these challenges were addressed. In order to
achieve the research objective, primary data was collected using interview guides.
Personal interviews were conducted mainly to those respondents who are charged
with the responsibility of implementing strategies at CCN.
The study established most of the challenges of implementation as both internal and
external stakeholders. To a larger extent the study found out that corporate strategy in
itself, organization politics, structure and culture, government decisions, in adequate
resources, poor communication, resistance to change and other uncontrollable factors
as major challenges encountered during strategy implementation. The study provide
CCN with useful information on how to successfully implement strategies in future by
adopting appropriate styles and coming up with effective monitoring and control
systems to mitigate challenges associated with strategy implementation.
Publisher
University of Nairobi School Of Business, University Of Nairobi