Strategic Management Practices by Kenya Bureau of Standards
View/ Open
Date
2012-09Author
Onyango,Erick O
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Strategic management encompasses the development and management of strategic
agenda of a company. It is the set of decisions and actions that result in the
formulation and implementation of plans designed to achieve a company’s objectives
(Pearce & Robinson 2007). Just like private enterprises, public sector organizations
also engage in strategic management as reflected in a variety of policy making and
administrative activities (Wechsler & Backoff 1986). Although a number of studies
have been done on strategic management practices by public sector organizations in
Kenya, none has focused on how changes in management and public sector reforms
and modernization programmes have influenced the strategic management practices
by such organization, the case being Kenya Bureau of Standards. There was need
therefore for a study to be carried out focusing on establishing the strategic
management practices by Kenya Bureau of Standards (KEBS). From the findings, it
can be concluded that KEBS has adopted a planning mode of strategy formulation and
has documented its vision and mission statements. It can also be concluded that
KEBS’s strategic stance and actions are greatly influenced by the regulatory
frameworks and policies put in place by the government. The regulatory instruments
such as performance contracting which the Kenya government introduced were found
to be instrumental in strategy evaluation at KEBS. However, KEBS should consider
using other tools such as balance scorecard for effective implementation and
evaluation of its strategic plan. Further research is recommended on how strategic
management practices adopted by KEBS have contributed to performance and
customer satisfaction
Publisher
University of Nairobi School Of Business, University Of Nairobi