dc.description.abstract | Key Success factors are areas which ensure successful competitive performance of the
organization (Rockart 1979). Organizations are successful because of various success factors
which they exploit. These include availability of resources, innovative capacity, superior
products and marketing capacity.
Microfinance is an aspect of the financial market which is experiencing rapid
development in the Kenyan financial scene (Kithinji, 2002). Microfinance refers to small scale
financial services such as cash loans, money transfers, direct deposits, savings and insurance
made accessible primarily to the poor (Osterloh & Barret 2006). Microfinance is characterized
by short repayment periods, graduated increase of loan sizes, sustainability and non conventional
collateral (Nyanjwa 2008). | en |