Effect Of Employee Resourcing Strategies On Organizational Performance: A Case Of National Transport And Safety Authority

Abstract

Employee resourcing is one of the human resource management functions that critically impacts on the performance of an organization. A poor employee resourcing strategy increases the probability of a poor hire, which can significantly negatively impact an organization’s performance. Primarily, “the research objective was assessing the effect of employee resourcing strategies on organizational performance of the NTSA. More specifically, the research intended to meet the following objectives: to establish the effect of the human resource planning strategy on organizational performance of the NTSA; to examine the effect of the recruitment strategy on organizational performance of the NTSA; to establish the effect of the selection strategy on organizational performance of the NTSA and to determine the effect of performance appraisal strategy on organizational performance of the NTSA. This study was anchored on the Attraction-Selection-Attrition (ASA) theory which was introduced by Benjamin Schneider in 1995. The study employed a cross-sectional research design. The target population was the” 450 Staff member working at the NTSA head offices in Nairobi County and 30 stakeholders from the Ministry of Transport and 30 “from Ministry of Interior and Coordination of national government as well as 20 customers at the NTSA. The sample size for the study was 122. The researcher used questionnaires for data collection” from the 102 employees at NTSA while an interview schedule was administered to the 20 NTSA customers. The “researcher engaged four research assistants to drop and pick the questionnaires to the respondent and collect them after five days. The study employed SPSS software package for data analysis. Descriptive statistics which include mean and standard deviations were used to analyse data. The researcher also used multiple regression analysis to test the hypotheses of the study. The results were illustrated in tables and figures. The study established that the current NTSA human resource planning strategy, recruitment strategy, employee selection strategy” and performance appraisal systems affect organizational performance at the NTSA. The study found that NTSA mainstreams HR plans into its overall strategic plan, that NTSA uses all means possible to reach out to the general public to create awareness of vacancies in the organization and that the NTSA conducts performance appraisal to all staff annually. The study concluded that the recruitment “strategy had greater effect on organizational performance of NTSA followed by selection strategy then the performance appraisal strategy while human resource planning strategy had the least effect on organizational performance of” NTSA. The study recommended that management of the NTSA and other state corporations should: ensure that human resource planning is comprehensively undertaken every year; have a policy and a set criterion which guides them on how recruitment of employees is done; have recruitment and selection processes that enable the organizations to acquire and retain exceptional work forces and ensure that staff are involved in establishing of the performance appraisal tools and standards.