Human Resource Management Practices, Employee Disposition, Competence, Job Stress and Performance At the National Police Service of Kenya (Nps)

Abstract

The main objective of the study was to determine the influence of Human Resource Management (HRM) Practices, Employee Disposition, Employee Competence, and Job Stress on Employee Performance at the National Police Service. The need to evaluate the successes of the police reforms as recommended through various government initiatives necessitated this research. The study comprised of five specific objectives and tested an equal number of hypotheses. The anchoring theory was the Ability, Motivation, and Opportunity Theory (AMOT), supported by Human Capital Theory (HCT) and Social Exchange Theory (SET). The research paradigm of positivism was used as well as descriptive-cross-sectional survey design. This study utilized a combination of stratified and systematic random sampling to pick the sample elements. The target population was 115,150, and a sample size of 385 was used. Descriptive statistics were calculated where diagnostic tests were done. Hypotheses were tested using simple linear regression analysis, stepwise regression analysis, path analysis and multiple regression analysis. The study findings revealed that human resource management practices influence employee performance, employee disposition mediates the relationship between human resource management practices and employee performance. Both employee competence and job stress moderate the relationship between human resource management practices and employee performance. The joint effect of human resource management practices, employee competence, employee disposition, and job stress were significant. The study concluded that national police service ought to embrace human resource management practices, understand employee disposition, evaluate employee competence, and manage job stress in order to enhance employee performance. The study recommended use of different constructs and sub constructs as well as replicating similar study in other security institutions. It was also recommended that other techniques such as content analysis be used in further studies to enrich the findings.