Browsing Theses and Dissertations by Author "032a5c62-768b-4a1b-b7fb-ff2925645480"
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Perceived Relationship Between Employee Empowerment and Organizational Performance Among Commercial Banks in Kenya
Ndegwa, Tabitha (University of Nairobi, 2015-11)The banking industry builds competitive advantages by providing exceptional customer service. To achieve this, every institution must have an empowered workforce. Employee empowerment is a strategy and philosophy that ...