Browsing Theses and Dissertations by Author "57078747-7a18-47ac-826b-df7bbb6a89f4"
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Effect of Agency Banking Services on Customer Satisfaction: a Case of Kenya Commercial Bank Agent System in Ongata Rongai, Kenya
Eden, Raphael Owino Patrick (2015)This study sought to analyze effect of agency banking services on customer satisfaction, with bias to Kenya commercial Bank, Ongata Rongai. Kenya Commercial Bank has been aggressive in fulfilling its financial objectives ...