Browsing Theses and Dissertations by Author "a5a45931-c621-4b08-aaf4-0c673fecb14d"
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Quality, Supply Chain Management and Service Delivery in the Electricity Supply Firms in Kenya
Mwangi, Jane N (University of Nairobi, 2017)Quality management is becoming increasingly important to the leadership and management of all organizations. Provision of high quality services has attracted senior management in many organizations globally. Proper quality ...