Browsing Theses and Dissertations by Author "d79fe0a6-53f6-4620-a347-1aeda4cc14ce"
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Service Delivery Technologies and Performance of Commercial Banks in Kenya
Mwenda, Rahab W (University of Nairobi, 2015)Despite the potential benefits of Service Delivery Technologies, there is debate about whether and how their adoption improves bank performance. This study used some relative measures such as return on assets, frequency ...