Browsing Theses and Dissertations by Author "e1fc5339-557f-46a8-8908-8a0c3be83039"
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Information Technology Service Management Practices, Enablers, Integration Strategies And Service Delivery Among Kenyan State Corporations
Borura, C (University of Nairobi, 2015)With the increased demand by the businesses for better and more disciplined provisioning of IT services to ensure smooth operation, information technology service management practices continue to be critical to the modern ...