Browsing Theses and Dissertations by Author "eeff66d8-0cc0-4970-a56c-f08efe2c60ab"
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Customer service improvement strategies at CFC Stanbic Bank Kenya limited
Buchichi, Anne N (University of Nairobi, 2012)With the increasing competition that companies are facing today, rewards will accrue to those who can read precisely what consumers wants by continuously scanning the environment and delivering the greatest value to ...