Browsing Theses and Dissertations by Author "Aboka, Abby"
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Challenges Faced by Bharti Airtel Kenya in Outsourcing of Its Services
Aboka, Abby (University of Nairobi, Kenya, 2012)Outsourcing is a process where a company outsources its operations to a service provider, whose core competence is centered on those processes. Outsourcing has become an important business strategy because it enables ...