Browsing Theses and Dissertations by Author "Kabare, Ndungu"
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The extent to which feed manufacturing firms in Nairobi conduct customer satisfaction surveys
Kabare, Ndungu (University of NairobiSchool of Business, 2008-11)This survey sought to establish the extent to which feed manufacturing firms in Nairobi conduct customer satisfaction surveys. From firms not conducting such surveys the study sought to identify possible reasons for the ...