Browsing Theses and Dissertations by Author "Laikera, Agnes N."
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The impact of service charter on service delivery At the national aids control council (NACC)
Laikera, Agnes N. (Unversity of Nairobi, 2013)Abstract The main objective of the study was to explore the impact of service charter on service delivery at the National Aids Control Council (NACC). The literature review focused on work done by other researchers on ...