Browsing Theses and Dissertations by Author "Mutune, Penelope W"
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Evaluation of customer and revenue strategy framework adopted by Kenya Revenue Authority
Mutune, Penelope W (University of Nairobi, Kenya, 2010)The objectives of this study were to establish the strategy evaluation framework used by Kenya Revenue Authority, and to assess the scope of KRA's strategy evaluation framework using criteria proposed by Rumelt. The study ...