Browsing Theses and Dissertations by Author "Mutunga, Victoria I"
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Property management approaches and its relation to customer satisfaction-a survey of commercial high rise buildings in Nairobi Central Business District
Mutunga, Victoria I (University of Nairobi, Kenya, 2012)This study focused on property management approaches and its relation to customer satisfaction. It was motivated by increased competition in today's business environment which has forced businesses to critically relook at ...