Browsing Theses and Dissertations by Author "Mwongela, Mary K"
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Perception of Personal Banking Customers on the Telephone Banking Services Provided by Commercial Banks in Nairobi
Mwongela, Mary K (University of Nairobi, 2007-11)Commercial banks play an important role of facilitating the running of the economy by accepting deposits from customers who have excess money and lending it to the customers with a deficit. The banking Industry in Kenya ...