Browsing Theses and Dissertations by Subject "Eletronic -service Practices and Customer Satisfaction at Kenyatta National Hospital"
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Eletronic -service Practices and Customer Satisfaction at Kenyatta National Hospital
(University of Nairobi, 2021)Changes in the business environment are characterized by high levels of competition, changing customer’s behaviour, high firm operational costs and inadequate resources. These are some of the challenges experienced by most ...