Browsing Theses and Dissertations by Subject "Nonhomogenous Poisson process (NHPP)"
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Modelling telephone call center arrivals as a nonhomogenous poisson process with cyclic rate
(University of Nairobi, 2014)This project demonstrates that telephone call center call-arrival data can be effectively modelled as anonhomogenous Poisson process with cyclic rate. The data was from an Israeli bank telephone call center collected ...