Browsing Theses and Dissertations by Subject "Operations Performance Objectives and Customer Retention of Motor Vehicle Dealers in Kenya"
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Operations Performance Objectives and Customer Retention of Motor Vehicle Dealers in Kenya
(University of Nairobi, 2016)The built up Kenya engine vehicle merchants confront extreme rivalry from imported second-hand vehicles chiefly from Japan and United Arab Emirates. These imports now represent around 70% of the market. The most recent ...