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Quality dimensions and customer satisfaction: a case of Mobile Handset Manufacturers in Kenya
(University of Nairobi, 2017)
The study focused on quality dimensions and customer satisfaction: a case of mobile handsets manufacturers in Kenya. The specific objectives were to establish the quality dimensions demanded by mobile phone buyers in Kenya, ...
Implementation of knowledge management as a tool for sustainable competitive advantage at the University of Nairobi Library, Kenya
(University of Nairobi, 2017-12)
University libraries are knowledge hubs established in support of the mission of their parent
institutions. Most of the libraries have significantly developed and are utilizing some
Knowledge Management (KM) principles ...
Effect of market segmentation, targeting and positioning strategies on International Schools in Nairobi
(University of Nairobi, 2017)
Segmentation, targeting and positioning are tools of marketing used in gaining competitive advantage by a firm in the market. STP can be viewed as main disciplines in strategy of marketing; faults in these areas result in ...
Effect of Perceived Human Resource Management Practices on Employee Job Performance at Kenya Medical Training College, Nairobi Campus
(University of Nairobi, 2017)
The study sought to establish effect of perceived Human Resource Management Practices on Employee Job Performance at Kenya Medical Training College, Nairobi Campus. Two theories informed this study: Universalistic Perspective ...
Environmental and land use impacts of Quarrying along Ngong river in Embakasi
(University of Nairobi, 2017)
Quarrying is a human activity that involves the extraction of natural resources from the earth’s surface. Like any other extractive activity, quarrying alters the physical environment, and when unchecked has the potential ...
Strategies Adopted By Commercial Banks In Kenya To Cope With The Challenges Of Interest Rate Capping: A Comparative Study Of Small And Big Banks
(University of Nairobi, 2017)
Commercial banks need to be able to come up with strategies to be able to succeed in the current environment, now more than before. This is because it‟s no longer business as usual as they now operate in a controlled ...
Effect Of Working Capital On Financial Performance Of Service Firms Listed At The Nairobi Securities Exchange
(University of Nairobi, 2017)
A descriptive research was done on the effect of working capital on financial performance of
service firms listed at the Nairobi Securities Exchange. Data for a 5-year period (2012-2016)
was collected for 24 service firms ...
Multi-channel marketing strategies on performance of Pharmaceutical Companies in Kenya: a case of Nairobi County
(University of Nairobi, 2017)
Pharmaceutical industry in Kenya is growing extremely fast and contributing significantly to the growth of the national economy. It is the aim of each organization to make sustainable profits so as to continue with its ...
Organisational Culture - Strategy Alignment and Effective Strategy Implementation among the County Governments in Kenya
(University of Nairobi, 2017)
The study is about organizational culture strategy alignment and the effective strategy implementation among the county governments in Kenya. The objective of the study was to determine the effects of Organizational culture ...
Sustainable Provision of Digital Information Systems and Services in Academic Libraries: A Case of the University of Nairobi Library System
(University of Nairobi, 2017)
Library services have been a crucial part of libraries since time immemorial. Their significance is progressively becoming a yardstick of the library‟s involvement to in the development and transformation of the society, ...