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Now showing items 111-120 of 474
Customer Satisfaction Through End-to-end Service Management Strategy: A Study Of Large Commercial Banks In Kenya
(University of Nairobi., 2003)
Access to reliable data across an enterprise means valuable intelligence for strategic
decision-making. When it comes to retail banking, competition to attract and keep
customers is fierce. Deregulation of the banking ...
Application of the arbitrage pricing model in predicting stock returns at the Nairobi stock exchange
(2003)
This study applies the multi-index (APT) to explore the relationship of NSE companies
stock returns to selected market and industrial variables. In this study I have used a model
i.e. the relative pricing (APT) model, ...
Survey Of The Total Quality Management Practice In The Kenyan Commercial Banks
(University of Nairobi., 2003)
The emergence of major forces such as intense competition, customer awareness, technological
advancement and product! service proliferation has posed a wide range of challenges to
organizations'. Consequently, there has ...
Advances In The Kenyan Mortality Tables
(University of Nairobi, 2003)
The use of mortality tables that include a forecast of the future trends of mortality (the so called "projected tables") for life insurance valuations is analyzed. The (systematic) risk inherent in the adaptation of a ...
Interest Rates As A Mearsure Of Financial Risk
(University of Nairobi, 2003)
This paper argues that in the fundamental subject of financial risk analysis, a lot of valuable lessons can be drawn from interest rates as a measure of risk. It explores interest rates and why they exist. It's about ...
Survey of the total quality management practice in the Kenyan Commercial banks
(University of Nairobi, 2003)
Case report and commentaries
(University of Nairobi, 2003)
Obstetrics and gynaecology short and long commentaries
(University of Nairobi, 2003)
An investigative study on the management of property risks in Kenya: A case study of the insurance sector.
(University Of Nairobi, 2003)
Risk can be defined as a hazard, chance or likelihood of loss or bad consequence. It is
closely associated with uncertainty where nobody can claim to be sure of what might
happen next whether as an individual, business ...
The response of the family planning association of Kenya to changes in its operating environment
(2003-09)
The environment is important to any organization. Organizations must maintain a strategic fit
with the environment if they are to survive, succeed and grow. They also have to respond to its
dynamism, heterogeneity, ...