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Quality management practices in Kenyan educational institutions: the case of the university of Nairobi
(2007)
Although a number of studies had been done on the concept and context of quality management and higher education respectively, none had been done within the context of public universities in Kenya, the case of the University ...
Employee Perception of Quality Management Practices at Kenyatta National Hospital
(2008)
The major objective of the study was to establish quality management practices at
Kenyatta National Hospital. The next objective was to identify the various challenges that
Kenyatta National Hospital faces in providing ...