dc.contributor.author | Kiini, Ngei S | |
dc.date.accessioned | 2013-05-10T09:19:56Z | |
dc.date.available | 2013-05-10T09:19:56Z | |
dc.date.issued | 2007 | |
dc.identifier.citation | Masters of business administration | en |
dc.identifier.uri | http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/21199 | |
dc.description.abstract | Change is the single most important element of successful business management today.
Understanding and managing changes are the dominant themes of management today. It
is against this background that this study was designed to establish change management
practices by the Kenya National Audit Office (KENAO) and to determine the challenges
to the change progamme. The study targeted twenty senior managers at the KENAO out
of whom eighteen participated in the study, achieving a response rate of90%.
From the research findings, the forces behind changes at the KENAO include the
statutory requirements to comply with the audit reporting deadlines; the need to plan
ahead; the quest for independence of the office given its widened mandate; and the
declining quality of audit reports among others. The objectives of the change programme
were to turnaround KENAO into an effective and professional office; increase the level
of efficiency; and give independence to KENAO.
The study, however, established the change effort faced some challenges including fear
of the unknown; satisfaction with the status quo (comp-lacency); and fear of inability to develop relevant skills. To deal with such challenges, it was found out that KENAO
adopted a number of methods including training and education; effective and open
communication; and use of local change leaders at the KENAO. | en |
dc.description.sponsorship | University of Nairobi | en |
dc.language.iso | en | en |
dc.title | Management of strategic change at the Kenya national audit office (Kenao) | en |
dc.type | Thesis | en |
local.publisher | School of business,University of Nairobi | en |