| dc.description.abstract | The objectives of this study were to establish the extent to which commercial banks in
Nairobi practice employee involvement in decision making and the relationship between
employee involvement in decision-making and motivation. A sample size of 168
employees was targeted consisting of non-managers and managers. The response rate of
84% was achieved.
The main findings showed that employees' attitudes were fairly favorable towards the
idea of workers sharing in the decision making process of the company, the employees
cited the job experience, job title and description and company policies as the main
factors hindering employees from being involved in decision making. The attitude
towards participation was positive despite the limited opportunities to participate.
The employees were fairly motivated, they cited individual recognition for above
performance, job security, the quality of the relationships in the informal work group,
special wage increases to employees who do their job very well, individual incentive
bonuses and better job descriptions as the main factors that motivate employees.
There is a strong positive correlation bet~een employee involvement in decision-making
and employee motivation.
The main limitation of the study was that the study was carried out with the help of
predetermined questionnaire, hence- hindering employees from freely expressing their
views, the study involved employees at all levels of management, this might have
affected the results because motivation may vary at different levels of management.
Further research should be carried out in the whole country at specific levels of
management and factors such as work experience and level of education considered. | en |
