A survey of the relationship between performance appraisal practices, motivation and job satisfaction of employees of commercial banks in Nairobi

Abstract

This study was a survey whose objectives were to establish the relationship between performance appraisal practices, motivation and job satisfaction of employees of commercial Banks in Nairobi. The population of study comprised of all the 42 commercial banks in Kenya.The sample size was 21 commercial banks in Nairobi. A structured questionnaire was used to collect data. Mail system of questionnaire administration was used. Descriptive statistics such as mean scores, frequencies, standard deviations, and percentages were used in the analysis of data. Person’s correlation coefficient was used to test the significance of the relationship between appraisal practices, job satisfaction and motivation