A survey of the strategies used by trade unions in negotiating with the employers in Kenya
Abstract
The study sought out to determine the strategies used by the trade unions to
negotiate for their members and also to establish the factors which influence
the choice of strategies used in negotiation with the employees in Kenya.
The population of interest consisted of all the 68 registered Trade Unions in
Kenya as per 31.December 2006.
Data was collected through a questionnaire which was administered to the
respondents on a drop and pick later basis. Personal interviews were
conducted to clarify the responses where necessary.
The study concluded that a mixture of the symbiotic and predation strategies
are crucial if negotiations are to be successful. Most respondents felt that
open communication, sharing of information with their opponents, being
collaborative and persistent are key top success in negotiation.
One key issue noted was that negotiations between management and the
unions fail because shop stewards who represent the employees are not fully
equipped to do so. They should undergo some training to equip them with
negotiation skills
Citation
Masters of business administrationSponsorhip
University of NairobiPublisher
school of Business, University of Nairobi