dc.contributor.author | Njagi, Anne R | |
dc.date.accessioned | 2013-05-11T13:04:54Z | |
dc.date.available | 2013-05-11T13:04:54Z | |
dc.date.issued | 2003 | |
dc.identifier.citation | A Management Research Project Report Submitted in Partial Fulfillment for the Requirements of the Degree of Masters of Business Administration (MBA), School Of Business, University Of Nairobi | en |
dc.identifier.uri | http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/22167 | |
dc.description.abstract | The survey for the study was carried out between 17th September and 4th
October 2003. The study was conducted with the objective of determining the
extent of the application of performance management principles in the
Kenyan commercial banking sector. To achieve this objective, primary data
was collected from all the commercial banks in Kenya. The researcher
adopted the list of the banks from the Central Bank of Kenya.
Analysis of the data indicated that all the banks practice performance
management principles to a fair extent. However, further studies indicated
that performance management principles are practiced in the larger banks as
compared to the medium and small banks.
The findings from the analysis showed that the following performance
management principles are most practiced by the banks:
• Line managers are actively involved in performance management
• All staff own the performance management system
• Teamwork is emphasized by your bank
• The bank emphasizes individual approach to task performance
• The bank's performance appraisal/review system is objective
• The bank's compensation system is based on performance
• Performance appraisal is used exclusivelv for performance improvement
• The bank's performance management syst~ encourages coaching
The following performance management principles were found to be weak:
• The principle of mentoring.
• The principle of staff training and development.
• Counseling principle
• The principle of coaching | en |
dc.language.iso | en | en |
dc.title | A survey of the application of performance Management principles in the kenyan commercial Banking industry | en |
dc.type | Thesis | en |
local.publisher | Business Administration | en |