| dc.description.abstract | The objective of this study was to determine and document current practice in
management of electronic records, challenges and risks encountered in the management
of electronic records. The study also established the key factors in development of a
recordkeeping system.
The population of the study consisted of all companies quoted at Nairobi stock
exchange. Data was collected using a questionnaire personally administered by the
researcher. Out of the 31 respondents, 2 were from agricultural sector, 6 from commercial
and services sector, 8 from finance and investment sector, and 15 from industrial and
allied.
Results of the study show that managers of electronic records are faced with a number of
challenges. Amongst them, limited knowledge as to what constitutes a record in
electronic environment, end users who have little knowledge on effective management of
electronic record, lack of effective and modem systems for recordkeeping and island of
information systems which are not integrated. As a result of these challenges
organizations are exposed to a number of business risks. Amongst them are potential
losses of money and customer goodwill.
Further, the study gathered from the respondents what they considered as the key steps in
development of a recordkeeping system to overcome the challenges as well as mitigate
the risks. Their recommendations are as follows:
1) Ensuring that an environmental analysis is conducted first and fore most;
2) Development of system specifications and promulgating an appropriate mIX of
procedures and standards; and
3) Training of technical personnel and end users. | en |
