| dc.description.abstract | This study sought to analyse the factors that affect information and communication
technology, lCT development in Kenya. Primary data was collected with the aid of semistructured
questionnaire. Data was analyzed using descriptive statistics such as
percentages, proportions and mean. The results obtained are analyzed in this report.
The study analysed the main factors that influence information and communication
technology, lCT implementation in Kenya and ranked them as follows: Factor one was
outlined as investment in ICT. This factor comprised attributes such as sources of
finance, adequacy of capital and willingness of financial institutions to fund ICTprojects.
This was followed by lCT infrastructure, which comprised variables such as fixed
telephony, mobile telephony, IP service, VSAT and data communication; and other
infrastructure which support lCT such as availability of power supply and transportation
means. Factor three, knowledge and skills in ICT, comprised of requisite knowledge and
skills in ICT, sufficiency of skills to satisfy client requirements and impact of skills on
service delivery among others. Factor four, ICT policy, consisted of ICT policy
facilitation, liberalization, effect of lCT policy and government efforts in implementation
of lCT; while affordability of service came last as factor five.
The two most important factors that affect lCT implementation in Kenya are investment
in ICT and infrastructure; both scoring a mean of 4.667. Knowledge and skills in lCT
(4.533) was next in terms of importance while policy and affordability ranked fourth and
fifth with means of 4.333 and 4.133 respectively on a 5-point Likert scale.
Further, though knowledge and skills in lCT is an important factor that influences IC'T
implementation, it is not in short supply among lCT network operators in Kenya. With a
mean of 3.6408 on a scale of 5, network operators said they possessed the knowledge and
requisite skills to deploy lCT.
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