| dc.description.abstract | This study was carried out between September and November, 2003. The
research sought to determine the implementation process of Performance
Appraisal used in large manufacturing firms in Nairobi. It also sought to
determine the extent to which employees are involved in the design and
implementation process of the appraisal system. The study further sought to
determine the extent to which performance appraisal maintenance systems exist
in the firms studied.
The target population consisted of line managers and employees drawn from the
large manufacturing firms in Nairobi which have appraisal systems. The
response rate to the questionnaire was 93.3% for employees and line Managers
respectively. Data was collected using a structured, standardized and uniform
questionnaires. Fifty six line managers and fifty six employees participated in the
study. The data was analysed using descriptive and inferential statistics. -.
The results of the study revealed that 93.3% of the manufacturing firms under
study have PA systems. In regard to the design and implementation of the
system, fewer employees (30.4%) are involved compared to line managers
(62.5%). Concerning the maintenance of the appraisal system, majority of the
respondents reported that their firms have poorly maintained PA systems. One
third of them had not even revised their systems since inception.
The study concluded that most manufacturing firms have appraisal systems but
few of them are well maintained. This was expected, considering that few of the
firms neither trained nor involved employees and line managers in the design
and implementation of these systems.
The study recommended that for successful implementation, maintenance and
ownership of the appraisal system in the manufacturing firms, the line managers
and employees should be actively involved. Secondly, the study also
recommended that another study, preferably at the national level, be carried out
involving other categories of firms that were not covered in this study. | en |
