dc.contributor.author | Thiga, Macharia | |
dc.date.accessioned | 2013-05-15T07:49:48Z | |
dc.date.available | 2013-05-15T07:49:48Z | |
dc.date.issued | 2009 | |
dc.identifier.citation | Masters of business administration | en |
dc.identifier.uri | http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/22947 | |
dc.description.abstract | Turbulence has become the norm for businesses all over the world. Continuity in times of
turbulence is critical for all business concerns. This can only be achieved through clearly
planned measures and procedures defining the risks and their mitigating factors as well as
pre- emptive actions against turbulence and disruptions. Business Continuity
Management is the name given to such planning measures. This study sought to
investigate whether firms listed on the Nairobi Stock Exchange in Kenya have BCM
programs, and if they do, what are some of the factors that have led to the success of the
program as well as challenges that hinder those who may not have such programs.
Primary data was colle~ted using a questionnaire, designed to be completed by
respondents at managerial and operational levels in the surveyed firms. The data was then
checked for completeness and analyzed using cross tabulation and descriptive statistics.
The survey revealed that most firms on the Nairobi Stock Exchange do indeed have a
BCM system in place. Secondly, most firms developed these systems by themselves
without any help from external consultants and experts; in addition to these some of the
firms did not use any known or recommended standard or regulation to create their BCM
program. Risk/Resilience management was identified as the most important reason for
the respondents to have BCM systems in place. Finally, employee awareness through a
strong corporate culture was identified as the key factor for the success of the BCM
programs while lack of sufficient funds was identified as the biggest hindrance to the
creation of BCM systems among firms on the NSE.
The study concludes by a confirmation that BCM has had a tremendous effect in
improving the operations of many firms and will continue to play a critical role in their
success going into the future. | en |
dc.description.sponsorship | University of Nairobi | en |
dc.language.iso | en | en |
dc.title | The extent of development of business continuity management in Kenya | en |
dc.type | Thesis | en |
local.publisher | school of Business, University of Nairobi | en |