| dc.description.abstract | Whereas the need for philanthropic organisations in society will be difficult to challenge,
people who support the cause of the indigent and those in especially difficult
circumstances in society through these organisations are increasingly concerned about
their effectiveness and efficiency. International Non-Governmental Organisations
(NGOs) are primarily set up to facilitate the much-needed support in mostly developing
countries from organisations and individuals in mostly the developed countries.
International Non-Governmental Organisations, like many other organisations, are
getting affected by diminishing resources dedicated to charity. Populations are growing
but resources are not proportionately growing to support these populations. There is
therefore a strain on the available resources. This is precisely the reason why the issues of
value creation analysis and efficiency are gaining currency in the sector. This study
sought to shed light on this area of management in International Non-Governmental
Organisations.
The objectives of the study included; to determine the application of value-chain
management practices in International Relief and Development Non-Governmental
Organizations (NGOs) in Nairobi; to establish factors affecting the use of the value-chain
analysis by the International Relief And Development NGOs in Nairobi; and, to
determine the activities along a value-chain in International NGOs
To achieve these objectives a sample, selected using simple random sampling, was
studied. Data was collected using questionnaires, which were administered using the
"Drop and Pick" method. The data was analysed using the Statistical package for Social
Sciences (SPSS). The analysis was done using descriptive statistics.
The study found that, whereas there is great felt need to analyse and track value created
in these organisations, Value-Chain Management has been practiced by default rather
than design in that it has not been systematic. Further, Value-Chain Analysis as a concept
is yet to be fully appreciated as a tool of analysis in the sector. This has principally been
attributed to the fact that in the past performance was assessed by the output only for a
long time. More and more benefactors are beginning to assess performance using
efficiency or "value-for-money" approaches. This is mainly why the organisations feel
that they need to track and analyse value.
The practice was observed in a very random pattern and not as a function of factors, like
the number of years that an organisation has been in operation, or the size of the
organisation, shown by the number of employees that an organisation has. | en |
