Employee perception of the link between performance and incentive pay: The case of selected employees in the Mobile Phone Industry.
Abstract
This study was on the topic of employee perception of the link between performance and
incentives pay: the case of sales persons and technician in the mobile phone industry. The
rationale for embarking on the study is an attempt to establish "perception of employees of
the link between performance and incentive pay" which is the objective of the study. The
research design of the study was descriptive, sampled from a population of Kencell and
Safaricom firms. The findings derived from the study showed that employees perceive that
there is a link between their performance and incentive pay.
Recommendation is given for the use of the result from the study to reinforce change
initiatives and establishment of a clearly understood relationship between pay and
performance by other firms.Further research is suggested for other categories of employees
other than the sales people and technicians.
Citation
Masters in Business Administration, University of Nairobi (2003)Publisher
University of Nairobi. Faculty of Commerce