An assessment of strategic change management processes:a case study of the Kenya judiciary
Abstract
The Judiciary, like any other organization, whether in public or private sector, is affected
by changes taking place in the environment. Because every organization has to interact
with the environment for survival, it becomes crucial for organizations to prepare
themselves by formulating strategies that will enable them to exploit opportunities
presented by the environment, and eliminate and/or minimize the threats that affect their
performance.
The Kenya Judiciary has not been spared by the environment. Political, economic, sociocultural,
technological and legal factors have had their impact on the Judiciary,
necessitating changes. However, the response has been slow due to various factors and
it was not until 1998 that the Judiciary took serious initiatives to reform itself. This study
aimed at establishing the reform management processes in the Kenya Judiciary and
identifying factors that influenced the performance of the reforms. The study involved
collection and analysis of both primary and secondary data from various sources.
The study found out that the change management process in the Judiciary is both planned
and emergent. Various Committees have been established to identify the problems facing
the Judiciary and to implement the recommendations. Majority of the employees are not
involved in the change management and learn about the changes when called upon to
implement the changes. The style used is top-down approach where top executives come
up with what needs to be done and expect the employees to act as required. Employees
are not consulted nor are they prepared to accept change by way of participation or
education.
Although the study found that there are achievements, there in need to address the more
urgent issues like the staff morale which is very low currently because of some of the
changes taking place, poor terms and conditions of service, shortage of staff as a result of
which the employees are overworked, interference by the executive and non-supportive
organizational culture.
Citation
Masters of business administrationSponsorhip
University of NairobiPublisher
School of business,University of Nairobi