| dc.description.abstract | This project focuses on exploring the Total Quality Human Resource Management
practices at Syngenta East Africa Limited. It shows the tools of TQHRM used in this
organization and identifies the strengths and areas of improvement in each of those
areas that promote Total Quality Human Resource Management. The research design
carried out is a Case Study research design. Primary data was collected employees of
Syngenta East Africa Limited through a structured questionnaire and interviews.
Secondary data was gathered from academic publications, internet and the website of
Syngenta. Statistical tools such as tables, means and standard deviations have been
used for the purpose of analysis. The findings of the study were arrived at based on the
analysis conducted. Some of the major findings of the study related to a great
appreciation of an excellent working environment, inherent teamwork, open
communication, quality products and positive image enjoyed by Syngenta and
availability of opportunities to support growth and development within the organization.
Some of the suggestion of the study are to develop an in-house training program for
new employees to support induction, aggressively work on succession planning, giving
priority to internal employees when recruiting before advertising externally, improve on
rewards and recognition and provide sufficient budget for training. The study concluded
that to a large extent, Syngenta Eat Africa practices various TQHRM activities and has
the potential to be more competitive and effective if proper action is taken on the
suggestions made in this study. | en |
