The influence of restructuring on employee job satisfaction and empowerment: a case study of Kenya Railways Corporation
Abstract
Kenya Railways Corporation (KRC) plays a significant role in Kenya's transport sector.
Following the concession of the rail operations to the Concessionnaire, Rift Valley Railways in
October, 2006, the mandate of the Corporation was revised to include: management of the
Concession; management of Non-Conceded Assets; promotion, facilitation and participation in
national and metropolitan railway network development; development and Management of
inland waterways; and management of the Railway Training Institute. Like many other
organizations, KRC faces challenges in fulfilling the revised mandate which is highly dependant
on an empowered and satisfied workforce.
In view of the high magnitude restructuring considered by the Corporation through concession, it
is imperative that the Corporation understands the influence of restructuring on employee job
satisfaction and empowerment. It is within this context that this study was initiated to determine
the influence of restructuring on employee empowerment and job satisfaction using Kenya
Railways Corporation as a case study.
The study sought to determine the influence of restructuring on employee job satisfaction and
empowerment by comparing the case of change survivors (employees who experienced the
restructuring) with that of new comers (employees who joined the Corporation after
restructuring). T test was considered for this comparison.
The t statistics of 2.346 being greater than the t critical of 2.201 showed that there exists a linear
relationship between job satisfaction and employee empowerment amongst those who survived
the restructuring process. On the other hand, the t statistics of -0.224 being greater than the t
critical of -2.201 indicated that there exists no linear relationship between job satisfaction and
employee empowerment amongst the new employees
Citation
Masters of Business Administration, University of Nairobi (2009)Publisher
University of Nairobi School of Business