Motivation Of Non-managerial Hotel Workers Nairobi
Abstract
This study was designed to examine needs on Maslow's hierarchy which
may act as motivators and directors of behaviour for non-managerial
hotel workers in some Nairobi hotels.
It was hypothesized that there would emerge a different hierarchy
from the one proposed by Maslow.
319 subjects with knowledge of Kiswahili and or English were
included in the study where twenty statements representing the five
need areas on Maslow's hierarchy were rated on a seven point scale
according to how strongly each subject agreed or disagreed with each
statement.
Results obtained supported the hypothesis. There did emerge a
different hierarchy from the one proposed by Maslow. Nevertheless
the results are suggestive rather than conclusive and it may be that
the cultural aspects of the subjects had a bearing on the results
Citation
Masters of Arts in psychology , University of Nairobi (1981)Publisher
University of Nairobi. Department of Arts