| dc.description.abstract | This study covers two subject areas,the scope and
contribution of management consultancy and the
application of western management technology
to Kenyan organizations. It was conducted on the assumption
,'that management consultancy is an important tool in the
improvement of management resources. It was also based
on the observation in the literature that consultants
are one form of transfer of modern management technology
to developing areas and that this process is constrained
by economic and socio-cultural factors.
The study was conducted at three levels:
a) personal interviews conducted in eight
(local and foreign owned)management consultancy
firms operating in Nairobi,
b) mailed questionnaires on management
consultancy services sent to a
sample of seven -hundred and fifty
organizations, and
c) case-studies conducted in three prominent
consultancy client organizations.
The study showed that the management consultancy
industry in Kenya was in its infant stage and had a low
level of utilization. Its-major areas of activity were
accounting and financial management, managerial
economics , and management training. The major users
of these services were government institutions,
international agencies, and at a smaller scale business
organizations.
Management consultancy was observed to be an active
form of transfer of western management technology to Kenyan
organizations. The study found that the factors
facilitating.the transfer of management technology were
(a) education, (b) the political system based on democracy
and the capitalistic type of economy,and (c) multinationals
and foreign aid and loans, and those impeding the
transfer were (a) the communal social system, (b) the
business community in Kenya different from that
existing in the western countries. | en |
