Perceived Social and Psychological Effects of Performance Appraisal in Selected International Donor Organizations in Kenya
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Date
2001-09Author
Ngolovoi, Mary S
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
In the work environment there is the inevitable practice of performance appraisal. The human
inclination to judge can create positive and negative effects in the workplace. The study
therefore attempts to find out the perceived social and psychological effects of performance
appraisal among employees in selected international donor organizations.
The study was carried out in international donor organizations which had their head offices
located in Nairobi. A structured questionnaire was administered to the managers and other sta
from these organizations. The target respondents were the non-managerial employees althoug
their responses were compared with those of their managers to ascertain any disparity betweer
them. The questionnaires were administered to all the staff in the donor organizations because
their numbers tended to be small. Chi-square tests were used in analyzing the data.
The results indicated that performance appraisal brings about increased confidence levels amor
employees, rivalry between the management and the employees, dissatisfaction, eagerness by
employees in finding out how they are rated by their supervisors and performance appraisal
shock. The study also revealed that in some cases the age, gender and education level of the
respondents determined the perceptions of the social and psychological effects in relation to
performance appraisal.
Citation
Ngolovoi MS,September 2001;Perceived Social And Psychological Effectsof Performance Appraisal In Selected International Donor Organizations In Kenya.Publisher
University of Nairobi Faculty of commerce