A survey of the use of decision tools: the case of management consultants in Nairobi
Abstract
This study was set to survey the usage of decision
tools by Management Consultants in Nairobi. A total of 32
consultants were studied. The major emphasis was on the
decision tool and the factors affecting the use of the
same. A semi-structured questionnaire was used to tap
information on decision tools used, factors hindering the
u~e of the decision tools, and the effects of environmental
factors on the use of the dicision tools. The results of the
study indicated that very few Management consultants use the
decision tools. A good number of the respondents said that
consultancy is skills and experience from similar situations
which lead to "best practices" and "innovative practices".
The factor analysis used revealed inability to represent
most of the problems quantitatively, inappropriate client's
environment, unsuitability of the models in Kenya's
environment among others as some of the factors that hinder
the use of the dicision tool. The statistical test of
significance revealed that- there is no significant
difference in us~ of the dicision tools between local and
foreign management consultants.
Citation
Master of Business and Administration, University of Nairobi, 1997Publisher
University of Nairobi. Faculty of Commerce