A framework for cloud Banking
Abstract
The Cloud has today become a buzz-word and is in the centre of almost all business and
technology forums. Cloud opportunities have continued to expand with the penetration and
reliability of Internet allowing more and more consumption of things beyond organizations
firewalls. The banking sector like other industries has over the last decade continued to
evaluate the impact and necessity to offer certain banking services on the cloud and since
banking simply deals with wealth it carries a huge baggage of unique and sensitive features
(including the taking and deposits and Lending of money) whereby any changes to such
features are viewed through glasses of concern. This study has established that despite fast
cloud evolution and computing capabilities in the banking sector there has not been evidence
of significant adoption of cloud services due to demand for status quo, security, availability,
confidentiality issues as well as lack of Vendor trust and acceptable cloud banking
framework particularly in the Kenyan banking market. This study therefore strives to ensure
that the cloud computing technology is understood and the benefits accruing from adopting
this technology are clearly documented. The benefits raining from the cloud have been
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clearly presented to enable banks understand how cloud banking in particular would enable
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them achieve economies while using clo1'ld application. The study was conducted through a
cross sectional survey with data collected from representative banks out of the 44 Kenyan
banks using questionnaire and interview techniques. Data analyzed led to the conclusion that
there is a clear appetite for adopting cloud banking in Kenya although several factors remain
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on the way to achieving this objective and they include the absence of an adoption
framework, security issues, data availability issues, confidentiality and lack of vendor trust.
This dissertation therefore outlines all possible cloud options available for bank adoption, the
benefits accruing from them and finally an elaborate Adoption Framework for Cloud Banking
in the Kenyan banking market.
Citation
A dissertation submitted in partial fulfillment of the Requirements Of the award for the degree of masters of science in Information systems of school of computing & informatics University of nairobi.Publisher
Electrical and Information Engineering, University of Nairobi