| dc.description.abstract | The study of pharmaceutical care can be influenced by a number of factors including demand
and supply of pharmacists, pharmacist- patient care training, remuneration of pharmacy staff, the
use of technology in patient record management and lastly financial resources. Other factors
rather than the independent variables may influence the provision of quality pharmaceutical care
to some extent and they include customer knowledge and government regulations. It is in this
case that we sought to get more details about these factors. We conducted a study based on
primary data and research instruments were employed which include Questionnaire for staff,
Questionnaire for clients and Questionnaire for chief pharmacists. The questionnaires were
administered by the researcher and his assistant. Permission to carry out this study in the
identified and selected retail pharmacies was obtained from chief pharmacists of the respective
pharmacies and a formal consent sought. Thereafter, the research assistant visited the sampled
pharmacies. Questionnaires were distributed accordingly and the respondents encouraged
answering questions truthfully as their anonymity was to be assured to elicit a representative data
on the real situation on the ground. This study shed some light on some of the factors influencing
the provision of quality pharmaceutical clare' which pharmacists have worked to develop over a
decade ago. It has illuminated an issue that is of significance public health concern and that
needs to be addressed thus providing policy makers with critical objective information necessary
to alter and modify existing regulation in the pharmaceutical industry., It will also help maximize
the contribution of the pharmacists in reducing and combating the drug-related morbidity and
mortality to improve outcomes and decrease health care costs, since drug related morbidity and
mortality is costly both from human resource and financial perspective. | en |
