| dc.description.abstract | A good workplace is believed to produce higher quality products, support more
innovation, have the ability to attract more talented people, and experience less resistance
to change and lower turnover costs, all of which translate directly into a better bottom
line. The purpose of the study was to determine the relationship between organizational
learning and performance of Commercial Banks in Kenya. The study was guided by the
following research question: What is the relationship between organizational learning and
performance of Commercial Banks in Kenya?
The research design of the study was based on a descriptive survey. The population of the
study consisted of all the Commercial Banks in Kenya licensed with Central Bank of
Kenya. The data was collected using self administered questionnaires by the researcher.
Data analysis was based on frequency distributions, percentages, means and standard
deviations. Data analysis tool used was the Statistical Package for Social Sciences
(SPSS). The results were presented using tables and figures. The major findings of the
research were similar to earlier studies done on organizational learning and performance.
The research identified that organizational learning is positively related to performance in
the commercial banks. By way of recommendation, managers can enhance employees'
organizational commitment at the organizational level as well as at the job and individual
levels by providing coaching and mentoring and by job enrichment with more autonomy | |
