Corporate governance and employee satisfaction in Kenya Immigration Department
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In Kenya, various studies have been undertaken on corporate governance. For instance, Mwangi (2001) did a survey of corporate governance practices among insurance companies in Kenya. He found out that most companies appeared to have addressed governance issues fairly well. He however noted that, weaknesses arose in the areas of review of internal controls, provision of training to directors and provisions of access to independent advice and to services of the company secretary. He also found out that jointly owned companies had an edge over their locally owned counterparts in governance practices. He concluded that there is a relationship between the level of governance and ownership in as far as companies are categorized into locally or jointly owned. The aim of this study was to establish the relationship between the corporate governance and employee satisfaction in Kenya immigration department. This research was conducted through a case study where the target population of study was 150 Kenya Immigration department staff of different designation in Nairobi region. Stratified sampling method was used because it helped the researcher to draw 55 respondents from group population subjects with similar characteristics on the strata. Both qualitative and quantitative primary data was used for the study. Data collected was both quantitative and qualitative and was thoroughly checked? and edited to ensure completeness, consistency, accuracy and uniformity through data editing, data coding and data tabulation. Presentation was then done through pie charts, bar graphs as well as tables. Based on the findings the researcher concludes that most workers acknowledge that there is separation of the post of the director and the chairman in an effort of enhancing good corporate image. On management of the department most respondents are very confident when talking about the department. Most workers in various teams were willing to improve the way they did work also objectives and team meeting were used to enhance team work and cooperation. To enhance corporate governance, there must be an all inclusive approach to governance that recognizes and protects the rights of members and all stakeholders - internal and external, in addition the institution must be governed and managed in accordance with the mandate granted to it and lastly the institutional governance framework should provide an enabling environment within which its human resources can contribute and bring to bear their full creative powers towards finding innovative solutions to shared problems.
University of Nairobi, Kenya