Strategy implementation at the Mombasa Water and Sewarage Company Limited Kenya
Juma, Barack O
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A key challenge in strategic management IS strategy implementation. Several organizations come up with excellent strategies that end up never being implemented for one reason or the other. When adopted the findings about this study can be used by organizations to manage their strategies over the long run as well as implement strategies across their business. The study therefore set out to establish how Mombasa Water and Sewerage Company Limited has used the findings for this study to implement strategy across its business. It also sets out to establish the challenges Mombasa Water and Sewerage Company Limited faced in the implementation of strategies. Six respondents drawn form the senior management level were interviewed and their responses analyzed by of qualitative approach where the analysis will be based on meaning expressed through words. The data collected through observation, description and interviews shall be classified into categories based on each research objective. The study established that Mombasa Water and Sewerage Company Limited has used the study findings to provide a linkage between strategic business performance and individual employee performance. The company has extended the usage of these findings to reward, recognize individual performance, provide incentive compensation plans and align individual objective towards a common goal. The findings has fairly been embedded in everyone's work, making strategy implementation everyone's business and directing the organizations in one direction. All the respondents were based within Mombasa city, although accessibility to some was a major limitation to this study as like in the case of the Managing Director who was either busy or not readily available. The key findings for Chapter four (findings and discussions), were done in conformity with the research objectives. These were based on how Mombasa Water and Sewerage Company Limited has been implementing strategies, factors and challenges the Company faced in strategy implementation. The challenges were resistant to change, lack of resources, scarcity of funds etc. Chapter five dealt with summary and conclusion detailing suggestions for further research. This means that strategy implementation in most of the organization remain inclusive up to today.
University of Nairobi, Kenya