| dc.description.abstract | In today's world, human beings are constantly developing systems and technology to be able to make their life easier. Successfully system development is wholly dependent on correctly capturing users need. A system whose requirements were correctly identified will tend to be delivered within the set out time period and budget and as a result, attract more ownership from their clients (Kroenke, 2010).
Various methods have been developed to capture user's requirements. This paper examines Soft Operation Research methodologies which are an alternative to the traditional means of systems development. In particular soft system methodology was used for this study. This methodology was chosen due to its structured approach and the fact it was among the first developed soft approaches.
In complex environments such as refugee human settlement camps, various stakeholders do exist. System development tends to be compounded by various issues with the most critical ones being the 'soft' issues while the technical aspect of system development comes second. The study sought to use SSM in requirements engineering for the biometric system in a camp setting. The findings were then compared to the current system to establish whether or not the proposed project, as identified using the Soft OR
Methodology, SSM was viable or not and thus by extension highlighted the pros and cons of the same | en_US |
