An investigation of effects of strategic planning on the performance of Teachers Service Commission of Kenya
Kipsoisoi, Erica J
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The Teachers Service Commission interacts with both the external environment which includes economic, social, cultural and technological factors and the operating environment that encompasses competitors, creditors, customers, suppliers and labour markets. Strategic planning can be viewed as a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does and why it does it.This study investigated the effects of strategic planning on performance of the Teachers service commission.The research objective of the study was to establish the effects of strategic planning practice on TSC performance. This research was conducted through a case study as it allowed the researcher to understand the nature and complexity of the process that is taking place and answer the 'how' and 'why' questions. The study used a questionnaire to collect the required data. A questionnaire is a data collection instrument that sets out ill a formal way: the questions designed to elicit the desired information. It consisted of a list of structured questions, un-structured questions and Liekert rating scales relating to the field of inquiry with space provided for selection of choices and explanatory answers. The questionnaire was administered to 35 respondents who were drawn from all the departments of the Teachers Service Commission. The collected questionnaire was checked for completeness and consistency before coding. The coded data ·was analyzed using statistical measures such as percentages, mean scores and standard deviations. The results were then presented using frequency tables, charts and graphs. This involved observation and detailed description of phenomena that comprise the object of study. From the findings, the study concluded that. Teachers Service Commission has embraced strategic planning to be able to cope up with the volatility . of the environment, achieve its objectives and attain high performance and interact well with both the external environment economic, social, cultural and technological factors and its operating environment.Therefore, the goal of Teachers service Commission is to establish distinctive or unique capabilities to gain a competitive advantage in the marketplace through formulating and implementing effective strategic plan. The study concluded that strategic planning help in management at the Teachers Service Commission to identify resource requirements at an early stage and acquire them. Finally the study concluded that Strategic planning positively affects Teachers Service commission's performance and more specifically, the amount of strategic planning it conducts positively affects its performance.
University of Nairobi, Kenya