| dc.description.abstract | The Primary objective of this study was to investigate which factors contribute to successful implementation of computerized management information systems by SACCOs in Kenya. The rationale behind the selection is that there is no comprehensive documentation about computerization in the SACCOs which are perceived to be the least computerized group of financial services providers in the country and yet information and communications technology systems have become a strategic tool critical to their survival. This study adopted a survey design to provide details of the variables of interest. The main instrument for data collection was a structured questionnaire which was administered to persons in charge of ICT services in SACCOs in Kenya targeting 50 respondents through judgmental sampling. The drop-and pick later approach was used to collect the questionnaires. Out of 50 questionnaires distributed, 44 were filled and returned giving a response rate of 88%. The data was collected, cleaned, coded and analyzed with the using SPSS package. The findings of the Status of IS implementation in SACCOS indicate that most SACCOs have attempted to implement computerized information systems with varying degrees of success. Although the approaches adopted have assisted SACCOs to implement ISs, there is lack of established IT departments to spearhead ISs implementations. Further, SACCOS lack appropriate policies to manage ICT activities.
The study further established that success in IS implementation Kenyan SACCOs is influenced by several key factors including: Quality of systems, Time schedules set, IT project funding, of appropriate ICT Policies, existence of ICT project monitonng mecnamsm, . Procurement procedures, adequate planning, System compatibility, IT project leadership, existence of technical expertise, communication before and during the IS implementation and change management factors.
In conclusion the study established that the following groups of factors are critical to successful information systems implementation in the SACCOs. Quality management, adequate project funding, existence of ICT policy, appropriate project monitoring, best practice procurement process for IS implementation, adequate project planning, systems design and compatibility, project leadership, management involvement, existence of technical expertise, change management and user involvement and communication of success criteria to all stakeholders | en_US |
